Privacy Policy

We (“we”, “us” or “our”) are committed to safeguarding your personal information and your privacy.

This Privacy Policy is designed to explain how we collect and store the information you provide via the Redwood Fundrelix website (the “Website”).

These principles will be upheld:

• To be transparent about how we collect and process your personal information:

We want you to be able to make informed choices about how your personal information is used and processed. That's why we created this website. To do this, we use a range of methods and procedures to provide clear, relevant information about how we use personal information.

If we determine that you need specific details, we’ll provide this information to you at the appropriate date and time.

We’re happy to answer any questions and provide any clarifications you need regarding legal limitations. You can contact us by email at the address below: info@redwood-fundrelix.com

• We will use personal information solely for the purposes outlined in this policy.

Personal Data may be processed by Us for various purposes, including providing the website and connecting you with third-party trading platforms (the 'Services'); enhancing the site; protecting our rights and interests; facilitating the provision and maintenance of the Services; meeting legal and regulatory obligations; and performing administrative and business activities to support the delivery and use of the Services.

We also process personal data to better understand your preferences and needs.

• To access essential tools to protect and exercise your personal data rights:

In order to support the exercise of your rights, we have substantial resources. Contact us at any time to request information about your Personal Data. We can modify or delete it, and stop using it for specific purposes or altogether. We can also transfer the information to you or to a third party. We will accommodate your requests.

• Protect your personal information:

While we cannot guarantee the complete security of your personal information, we will continue to apply a range of measures and best-practice techniques to ensure it remains protected.

Our Privacy and Security Policy is comprehensive.

1. The Scope?

This policy outlines the types of personal data the company collects about natural persons, and how it is processed, shared with third parties, protected, and more.

This Policy concerns information relating to an identified or identifiable individual. An identifiable individual is a person who can be identified directly, or indirectly through other information we hold, or that we can reasonably access from other sources.

The Policy defines “processing” as a process that involves the use or collection of personal data. It includes the management, structuring, and storage of personal data.

Our services are intended for use by general audiences and are not designed for, or directed to, anyone under 18. We do not knowingly collect or solicit information from individuals under 18, nor do we knowingly permit such individuals to use our services. If we become aware of any information relating to children, we will delete it as quickly as we can.

2. What personal information do we hold about you?

When you use our services and channels, or visit our website, we collect personal information. In some cases, we may ask you to provide this information directly. In others, we also collect it by analysing how our services and channels are used, or by receiving information from our third-party partners.

3. There is no obligation to disclose personal information to the Company and any associated consequences.

You are not obliged to provide us with any personal data. However, in certain circumstances, not supplying it may affect our ability to deliver specific services. This may also restrict users' access to the website.

4. What types of personal data can we collect? When you visit our website, we will collect the following personal information:

This includes details about your online activity logs and traffic data (such as IP address and the date and time of access), the language you used, software crash logs, the type of browser, and information about the device you utilised. The information we collect is not personal information and cannot be used to identify you.

Personal Data We Receive From You: Any personal data you voluntarily provide to Us when you connect with a third-party online trading platform through Us.

Personal information you provide directly to third-party platforms to facilitate transactions includes your full name, address, phone number and email address.

5. The legal basis and reasons for the processing of personal data

The company processes your personal data for the purposes outlined in this section and in accordance with the applicable legal basis.

Under applicable law, the company cannot use your personal data without a lawful basis. The legal grounds on which the company is permitted to process your personal information are:

• You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information via the website so we can share it with a third-party trading platform.
• Either the Company or a third party may need to process data to pursue legitimate interests. For example, this could be necessary to improve our services or defend legal claims.
• Processing must comply with a legal obligation.

Contact us by email for further information about the processing required to protect legitimate interests.

Below is a list of the reasons and legal grounds on which we may use the information you provide to us. Personal data.

6. Transfer of Personal Data to Third Parties

The company may also share personal data with third-party service providers—such as hosting and storage partners—including IP address information and user experience analytics.

You may also request that we share certain personal data about you with third-party trading platforms. In such cases, we will provide the personal data you have supplied to us to third-party trading platforms. Their use of your personal data will be governed by their privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may share personal information with related entities or business partners. This helps provide the company with the resources it needs to further develop and improve the products and services it offers to customers.

When necessary to protect the rights of third parties or assets, The Company may disclose personal data to regulatory, local or other official authorities.

We may also share your personal information with potential investors or purchasers, or with lenders to the company or any other entity in our corporate group, if a proposed or actual transaction occurs (including the transfer or sale of assets belonging to the company or any other group entity), or as part of any merger, reorganisation, consolidation, liquidation, administration, or insolvency of the company or any other business within the group.

7. Cookies and Third-Party Services

Third-party providers, such as advertising partners on our website or analytics firms, may be engaged. These parties may also use cookies or similar technologies.

Cookies are small text files stored on your device when you visit or use our website. They collect information about your preferences and browsing activity to improve your experience, remember your settings, and tailor the products and services you may enjoy. Cookies are also used for statistics and analytics.

Some of the cookies we use are session cookies. They are temporarily stored on your device and last only for the duration of your browsing session until you close your browser. Others are persistent cookies. Persistent cookies remain on your device after you close your browser. They help the website recognise you as a returning user and make it easier for you to come back to the website.

Types of cookies:

We may use them according to their intended purpose:

Cookies are blocked or removed

To block or delete cookies on your device, adjust your browser’s settings. The links below provide detailed guidance on this process for several of the most widely used browsers

• firefox
• Microsoft Edge
• Google Chrome
• safari

However, please note that some or all of the website’s features and functions may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company retains your personal information only for as long as necessary to fulfil the purposes of processing described in this policy, or for longer periods as permitted by applicable laws, regulations, policies, and applicable orders.

We’ll share your information with third-party trading platforms for 12 months. If you consent, we’ll continue sharing your data for a further 12 months.

We regularly review the Personal Data we hold to ensure it is not kept longer than necessary.

9. Transfers of personal information to a third country or an international organisation

Your personal information may be transferred to other countries (i.e. to a third country, meaning a country other than the one in which you reside) or to international organisations or jurisdictions. Company takes all necessary steps to protect the personal data you provide and to ensure that individuals can exercise their rights and access effective legal remedies.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

• Transfer to a third country or an international organisation that the European Commission has determined provides an adequate level of protection for personal data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
• The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46 (2) (a).
• The transfer was carried out in accordance with the European Commission’s Standard Contractual Clauses adopted under Article 46(2)(c) of the GDPR. The Clauses adopted by the European Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details of the security measures it uses to protect your personal information when it is transferred to third countries or international organisations. To obtain this information, please email us at info@wealthwaydigital.uk

10. Personal Data Security

We have implemented appropriate organisational and technical measures to protect personal data. This includes the prevention of accidental or unlawful destruction, loss, or alteration of personal data.

We cannot guarantee or warrant that the security of your personal data will be maintained without error. We are also not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosures caused by transmission errors, unauthorised third-party access, or any other circumstances beyond our control.

If required by law or by circumstances beyond our control, we may need to disclose your personal information to third parties, including public authorities. In these situations, we cannot control how those third parties protect your personal information.

No method of transmitting personal information over the internet is completely secure. The Company cannot guarantee the security of personal information you transmit to us online.

11. Hyperlinks to websites owned or operated by third parties

The website may include links to third-party websites and applications. These websites and applications are not under the company’s control. We are not responsible for how these websites or apps collect or process personal information. This Policy does not apply to actions taken through those sites or apps.

When visiting any third-party websites or apps, we recommend reading their privacy policies before deciding to access or use them. We also suggest doing so before providing any personal information to them.

12. Amendments to this Policy

This Policy may change at any time. If we update this Policy, we will notify you by posting the updated version on our website. When we make significant changes, we will also seek to inform you through methods we consider appropriate and will publish an announcement on our website. Unless expressly stated otherwise, any amendments will take effect after the revised Policy is published.

13. Your rights regarding your personal information

You are entitled to request that we verify the accuracy of the personal data collected about you, correct any errors, and delete any personal data we do not require. You may also restrict the scope or types of processing applied to your personal information.

If you are a resident of the EEA, please refer to this page:

You have specific rights relating to the personal information you provide to us under applicable law. To exercise any of these rights, please send an email to the address listed below.

Access rights

The Company can verify the accuracy of personal data being processed about you. If it is accurate, you are able to access your personal data.

The Company will provide an electronic copy of the personal data it is currently processing and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.

The right to access personal information must not conflict with the rights and freedoms of others. If a request would adversely affect another individual’s rights and freedoms, the company may refuse to comply or limit the extent to which it can lawfully fulfil the request.

Right to rectification

The Company may correct inaccurate personal information. You have the right to request that any incomplete personal information about you be corrected, taking into account the purpose of processing.

Right to Erasure

The following reasons apply: (a) The personal data are no longer needed for the purposes for which they were collected or processed; (b) You withdraw consent and there is no other legal basis for processing; (c) You object, on grounds relating to your particular situation, to processing based on legitimate interests pursued by us or a third party; (e) The personal data have been processed unlawfully; or (f) The personal data must be erased to comply with the company’s legal obligations.

This right does not apply where the processing is necessary (a) to comply with a legal obligation imposed under European Union or Member State law; or (b) to establish, exercise or defend legal rights.

Processing restrictions

If you have concerns about the accuracy of your personal data, you may ask the company to limit the processing of your personal data.

If you request that personal data be restricted, it may only be retained with your consent, to establish, exercise or defend legal rights, to protect the rights of another natural person, or for reasons of significant public interest within the European Union or a Member State.

Right to Data Portability

If processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.

You are entitled to request that your personal data be transferred directly from the company to another controller, where technically feasible. Your rights under the right to erasure are not affected by exercising your right to data portability. The right to data portability must not infringe on the rights or freedoms of others.

Right to challenge

You may object at any time to the processing of your personal data based on legitimate interests pursued by the company or a third party. This also applies to profiling carried out solely on the basis of those legitimate interests. If we can demonstrate compelling legitimate grounds for processing that override your rights, freedoms or interests, or where processing is necessary for the establishment, exercise or defence of legal rights, we may continue; otherwise, we will cease processing.

For direct marketing, you have the right to object to the processing of your personal data at any time.

Right to withhold consent

You may withdraw your consent to our processing of personal data about you at any time. This will not affect the lawfulness of any processing based on your consent before its withdrawal.

You are entitled to lodge a complaint with the relevant supervisory authority.

You may lodge an appeal with a supervisory authority established by a Member State to protect individuals' fundamental rights and freedoms regarding the processing of their personal data within the European Union.

Laws of the European Union and its Member States may limit your rights regarding your personal data, as outlined in Section 13.

We will provide the requested information, in line with your rights under Section 13 of this agreement, within one month of receiving your request. The timeframe may be extended to up to two months if needed, depending on the nature of your request and the volume of requests we receive. Within one month of receiving your request, we will notify you of any extension and the reasons for it.

Provided it does not conflict with Section 13 of the law, information you request under your Section 13 rights will be provided free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover the administrative costs of providing the information or carrying out the requested action. We may also decide not to act.

If we have concerns about confirming the identity of the person who submitted your request, we may ask for further information to verify your identity and ensure we disclose information only to the correct person.